Maintenance and Servicing

“We have had no issues since the unit was installed and that is testament to the design of the unit and the project management provided by Ecocycle.” Thames Coromandel District Council

 All wastewater treatment systems require on-going maintenance, including Council reticulated systems and on-site wastewater treatment systems.

When correctly used and well maintained your Ecocycle wastewater treatment system will give you years of trouble-free operation.

Just like your car or ride on mower routine maintenance is essential to optimise the performance of your system, increase the lifespan of the product and reduce effects on the environment.

Wastewater maintenance logo

Waste Water Maintenance Ltd are the accredited servicing agents for all ecocycle systems, providing a specialised service that includes automatic booking of six-monthly maintenance checks to ensure performance and compliance with council regulations. Waste Water Maintenance Ltd will answer all your maintenance and performance queries and will respond to alarm activations and call outs – contact a technician on +64 27 547 7744.

Note: Some councils require a minimum of two services per year regardless of the type or brand of wastewater system installed. 

For commercial or community systems we install a remote monitoring system. Alongside on-going maintenance, our dedicated team keep a careful eye on flow rates and is alerted and responds to any unexpected events, ensuring the system remains in line with council consent conditions.

Looking after your wastewater treatment system

What you put down your drain will impact how much maintenance your system will need.

Alongside six-monthly maintenance services, it is important that to follow simple guidelines for the smooth operation of your wastewater treatment system.

This not only safeguards your system but helps protect the environment too.

The Good

  • Be water smart and conserve water. Excessive water use reduces the retention time in your wastewater treatment system and could overload the irrigation to land.
  • Use biodegradable soaps and cleaners and wherever possible use phosphate free or low phosphorus based laundry detergents.
  • Check your cleaning products to see if they are suitable for your wastewater system. [Check out our list of environmentally friendly or natural cleaning solutions here]
  • Scrape all plates and dishes to remove as much fat and grease as possible. A tip is to wipe them with paper towels and place paper towels in the rubbish bin.
  • Quickly fix any leaky taps as soon as possible.
  • Ensure a good vegetative cover is maintained in the area of your irrigation system. We can advise what plant and vegetation is best. Wherever possible we recommend native plants.
  • Direct all surface water and landscaping away from the tank and irrigation system, including roof drains and lawn sprinklers.

The Bad

  • Remember never pour toxic or strong chemicals or cleaners down any drains. This includes bleach, fuels, paints, thinners, grease, oil, chemical drain cleaning products, weed or insect killers, drugs, chlorine cleaners or disinfectant based products.
  • Don’t use large amounts of cleaning products.
  • Don’t empty large quantities of water into the system all at once, such as from swimming and spa pools.
  • Don’t let rainwater into the system.
  • Don’t flush solids down the toilet other than standard toilet paper. Onsite wastewater treatments systems are not designed to handle cigarette butts, wet wipes, paper towels, nappies, feminine hygiene products, dental floss, bandaids, etc.
  • Don’t wash all your laundry in one day.
  • Don’t put coffee grinds or tea bags down the sink.
  • Keep vehicles or livestock away from the land irrigation system.

System friendly cleaning products

Approved cleaning products and ideas for home-made cleaning solutions

Choose only eco friendly, biodegradable and septic friendly cleaning products from your supermarket or online store (check the labels).

Alternatively, search online for natural homemade cleaning pastes/sprays. You will be amazed at how simple they are to make and how effective they are to use around the house.   Not only is it better for the environment and your treatment system, but you’ll also be surprised at how much money you will save.

Here are some simple ideas to get you started:

  • General Cleaning: Baking soda is a versatile, natural cleaning option. Sprinkle baking soda on a damp sponge or mix  4 tablespoons of baking soda to 1 litre of warm water in a spray bottle, add 10 drops of essential oil for scent, and 2 tablespoons of liquid soap – use as a multi-purpose spray. Baking soda is an effective toilet cleaner.  Sprinkle it around the bowl and scrub with a toilet brush.
  • Shower Cleaner: Combine 1 cup of white vinegar and 1 cup of warm water in a spray bottle. Spray then leave for up to 30mins, rub off with a microfibre cloth, and repeat as needed. 
  • Window Cleaner: Combine 2 cups of water, 1 cup of vinegar, and 2 drops of detergent in a spray bottle. Apply to windows and wipe off with an old towel or microfibre cloth.
  • Oven Cleaner: Clean the inside of an oven with baking soda combined with just enough water to form a paste. Rub it inside the oven, and leave for anywhere from 20 minutes to overnight, depending on how dirty the oven is. Spray with white vinegar and wipe clean
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